Case Study #3

Challenge

• Medication packaging system originally written for DOS using proprietary data structures needed to be redeveloped for Windows. Our client's goals were to produce a feature rich system that is easier to use, with no loss of user data, and which could be a single or multi-user implementation without headache.

Solution

• Design and develop client/server software providing easy to use drop down menus, and point & click interface and keyboard support for users unfamiliar with the mouse.
  
  
• Develop conversion routines for the existing data to be used in the new system.
  
  
• Provide import ability of new data from the pharmacy system.
  
  
• Enhancements over the years have included:
  • Design and develop a real time TCP/IP gateway interface to capture additions and changes in the pharmacy system.
  • Design and develop a real time data share system. Only packaging specific data is entered in our system, all other data is shared from the pharmacy system.
    
    
• Develop enhanced reporting features.
  
  

Benefits

• Our client reports a dramatic decrease in support calls since initial implementation.
  
  
• Customers' reactions to the Windows software has been extremely positive.
  
  
• Our client reports increased referrals from current users for the packaging software.
  
  
• Customers' reactions to the user criteria specified, detailed reports have been extremely positive.
  
  
• BETA sites' reactions to the new (April/May, 2003) data share software system is overwhelmingly positive.